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A tour of your dashboard

Updated · 3 min read

Your dashboard is the same inside Shopify (Apps › BubbleSMS) and at app.bubblesms.com. Here’s what each page is for.

Overview

Everything your texts brought in, attributed per conversation. Pick Last 7 days, Last 30 days or Last 90 days.

  • Revenue: attributed sales, average order and the change against the previous period, with a daily chart.
  • Return on spend: what your texts brought back for what you were billed. See How billing works.
  • Conversation funnel: Opener sent › Replied › Offer made › Converted, for all flows or one.
  • Flows by revenue: which flow is earning, with a link to the best conversation of the week.

The download icon saves these numbers as a CSV.

Campaigns

One row per flow (post-purchase upsell, abandoned cart, review requests, subscription recovery) with an on/off switch, delivery status and results. Choose the columns you want and export a CSV. See Turning a campaign on or off.

Flows

The conversation logic behind each campaign, step by step, with its timing. Owners can change when texts go out with Edit timing. Message changes go through our team’s review.

Conversations

Every thread, the order it drove, and who said what. Tabs for All, Converted, Needs you and Opted out. This is where you take over a conversation.

Customers

Everyone synced from Shopify, with their texting consent, channel (iMessage or SMS), orders and last conversation. Click a row to open their latest thread.

Billing (owners)

Your spending, what’s not yet billed, invoices, receipts and your card. See Weekly charges, invoices and receipts.

Team, Affiliate and Settings

  • Team: invite people and choose who’s an owner. See Owners and members.
  • Affiliate (owners): your referral link if you refer other brands. See The partner program.
  • Settings: Store (your assistant’s name and your agreement), Brand profile (voice, words, facts, sample messages) and Texting rules (quiet hours, where reviews go, your support handoff email).

Ask about your texts

The search bar at the top answers questions about your conversations, replies and sales in plain words, for example “Which flow brought in the most revenue this month?”. Answers use only your store’s data and show their sources.

Notifications

On app.bubblesms.com, the bell shows Needs you alerts, new attributed orders, opt-outs and billing notices.

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