Skip to content
Help
Search the Help Center
Academy
Contact
Go to dashboard
Guides
Academy
Contact
Go to dashboard
Search the Help Center
Help
Consent & privacy
Consent & privacy
Who gets texts, how opt-outs work, and what happens to your data. 3 guides.
Categories
Getting started
6
Campaigns & flows
8
Conversations
4
Consent & privacy
3
Billing
5
Account & integrations
5
Consent
Who gets texts: consent basics
We only text customers who agreed to texts in your store. Consent is checked before every single send.
2 min
STOP and opt-outs
STOP ends the conversation straight away. Unclear messages go to a person. Here's exactly what counts.
2 min
Privacy
Your data and your customers' privacy
What we read from your store, what we never touch, how deletion requests work, and where our legal documents live.
2 min